SHIPPING & RETURN POLICY
Thank you for shopping at Zangot Creations. We aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please read our shipping policy carefully to understand how we process orders and deliver products to you.
Processing Time
- All orders are processed within 3-5 business days, excluding weekends and holidays.
- Orders placed after 8 PM will be processed the next business day.
- You will receive an email confirmation once your order has been shipped, along with tracking information (if applicable).
Shipping Methods and Delivery Time
We offer various shipping options, depending on your location. Delivery times may vary based on the shipping method selected during checkout:
- Standard Shipping: 5 - 9 business days]
- Expedited Shipping: 3 - 5 business days]
- Express Shipping: 1 - 2 business days
Note: Delivery times are estimates and may vary depending on external factors such as weather, customs, or courier delays.
Shipping Rates
Shipping rates are calculated at checkout based on the delivery address and the shipping method selected. You can view the estimated shipping costs before finalizing your order.
- Free Shipping: We offer free shipping on orders over $98+ within Canada and USA.
International Shipping
We offer international shipping. Please note that:
- International orders may be subject to customs duties and taxes upon arrival in the destination country. These fees are the responsibility of the customer.
- Delivery times for international orders may vary, typically ranging from 2 - 3 weeks.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier's website.
Lost and Damaged Items
- If your order is lost or damaged in transit, please contact us at zangotcreations.support@gmail.com within 3 days of the expected delivery date. We will investigate the issue and assist you in resolving it.
- Please note that we are not responsible for items once they have been delivered to the correct address.
Address Accuracy
Please ensure that the shipping address you provide during checkout is accurate. We are not responsible for shipping delays or non-delivery due to incorrect or incomplete addresses. If you notice any issues with your address after placing your order, please contact us immediately at zangotcreations.support@gmail.com.
Order Modifications and Cancellations
Once your order has been processed, we are unable to modify or cancel it. Please review your order carefully before finalizing the purchase.
Holiday Shipping
During peak seasons, such as holidays, shipping times may be longer than usual. Please place your order well in advance to ensure timely delivery.
Contact Us
If you have any questions or concerns about your order or shipping, please feel free to reach out to our customer support team by emailing us at zangotcreations.support@gmail.com.
No Returns at this time...
Thank you for choosing Zangot Creations!